This guide is available to computers using Jamf Connect
To help protect our school computers and networks from cyber threats, you will need to request administrator privileges to install applications that are not available in Self Service.
In your request, please include the following:
- Application's name
- Link to the app's website / download link
- Reason for the app
Once your request has been approved, you may follow the next steps
Admin Promotion
1. Open the Self Service+ app and under Administrator privileges, click “Request now“
2. You will be notified when you are elevated and can begin installing a new application or making changes to your settings
3. A countdown will appear in your menu bar, showing how much time remains for your administrator access. Complete the installation before the countdown ends
4. Use your computer username and password to perform administrative rights
Please note
You should only install the approved app or setting. Making any other changes without permission could result in losing access to your device
- You will return to your normal permissions when the countdown reaches zero or if you click End Elevation