WiFi Troubleshooting

Troubleshooting

I see an exclamation point (!) when connected to TBS-WiFi on my Brearley-owned device. What do I do?

If you see the WiFi icon with the following exclamation point, it means your computer wasn't added to our list of approved devices. Please submit a request and provide us with your device's serial number or Asset ID to further investigate.

Screenshot 2023-08-09 at 10.33.28 PM.png

My personal device can't connect to TBS-WiFi, what do I do?

TBS-WiFi is only available to Brearley-owned devices and not personal devices. You will need to use our secure access with your Brearley.org account. Click here for more information

Was this article helpful?
0 out of 0 found this helpful
Submit a ticket
You can expect a response via email within one business day
Walk-in Tech Support
610-2L | 590-1106W Monday - Friday: 8:00am - 4:30pm
Call us at 212-570-8501 or x8501
Monday-Friday: 8am-4:30pm